GhostBookings

GUIDES FOR UK RESTAURANTS

Fewer empty tables,
in plain English.

What works against no-shows, what the law expects of a deposit, and messages you can send tonight. Every figure is sourced, and none of it needs GhostBookings.

An empty table set for four in a busy restaurant
  1. 01 · THE PLAYBOOKHow to reduce restaurant no-shows

    Practical, ranked ways to cut no-shows: when to confirm, making cancelling easy, waitlists, deposits for big tables, policy wording and tracking.

    4 min read
  2. 02 · TEMPLATE · UK LAWRestaurant no-show policy: a UK template

    A plain-English no-show and cancellation policy you can adapt, with notes on keeping deposits and fees fair under the Consumer Rights Act 2015.

    5 min read
  3. 03 · THE TRADE-OFFShould your restaurant take deposits?

    When deposits make sense for UK restaurants, when they cost you bookings, how to keep them fair, and what to try instead.

    4 min read
  4. 04 · 12 TEXTS TO COPYBooking confirmation text message templates

    12 ready-to-use restaurant confirmation and reminder texts in three tones, each under 160 characters, with timing tips and what every message needs.

    4 min read
A host greeting guests at the restaurant entrance

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