THE BOOKING FLOW
Keep the diary.
Gain the foresight.
GhostBookings is designed to work around the systems your team already trusts.
Check integration readinessINTEGRATION STATUS / CURRENT READINESS
No compatibility claims
before verification.
Your booking system sends each new reservation, change and cancellation to GhostBookings in a signed, documented format.
Before a platform connects, we confirm with the provider which booking details are shared and how each message is signed.
Before a platform connects, we confirm with the provider which booking details are shared and how each message is signed.
SMS and confirmation calls require sender credentials, approved venue rules and recorded channel permission.
ONE BOOKING / ONE SOURCE OF TRUTH
From reservation
to an answer.
An authenticated event enters GhostBookings.
The model assesses a versioned feature set.
Your rules determine whether contact is appropriate.
The team sees the response and can act.
Scores start as a simple, transparent estimate and move to a model trained on your own outcomes only when you approve it. Each connection to OpenTable or ResDiary is agreed with you and the provider before it starts.
WHAT SETUP NEEDS
First, a fit check.
Then, a connection.
- Confirm your booking platform and event access.
- Agree contact, consent, escalation and cancellation rules.
- Provide approved historical outcomes for model validation, if available.
- Test event ordering, duplicate delivery and a full service rehearsal.
